layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Quality Program Manager - CS , eero
Amazon
Seattle, WA
Source: Amazon careers · View original posting
- Pay
- $82,700 — $129,800 USD per year
- Employment
- full time
Employer job description
From Amazon's posting. “We” and “our” refer to the employer.
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud.
We are seeking a Quality Program Manager to oversee all things quality for eero’s customer support division. The ideal candidate should be an experienced Program Manager with a background in driving quality and performance initiatives. They should have a contact center background with the ability to communicate strategic plans and initiatives from Agent to Executive levels.
Key job responsibilities