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Amazon
Austin, TX
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
Amazon's Operations Infrastructure Services (OIS) team is building the unified self-service experience that manages networking, compute, and devices across 3,000+ global operations sites from fulfillment centers to delivery stations and grocery stores, processing millions of daily orders. The OIS Product Suite is the unified entry point across a portfolio of independently operated managed services, analogous to AWS.com, enabling solution teams to provision and manage infrastructure without manual intervention.
We are hiring a Senior Product Manager Technical to own a managed service within our product suite. This is a greenfield opportunity to set the product direction for how Amazon's operations infrastructure is managed for the next decade, at the intersection of software-defined services, physical operations, and emerging agentic AI systems.
Key job responsibilities
Own the end-to-end product vision and roadmap for a managed service within the OIS Product Suite, from initial PRFAQ through launch, defining which infrastructure capabilities the service should expose for self-service and which should remain manually operated in the near term.
Define the service's contract with the rest of the product suite, including the integration standards and data boundaries that determine where your service ends and the next managed service begins, so solution teams get a consistent experience across the portfolio.
Drive elimination of manual intervention in your service's provisioning and management flows, using escalation and rejection data to find where solution teams get stuck and prioritizing the fixes that convert the most manual work into self-service.
Partner with engineering to translate product direction into shippable design, reviewing technical tradeoffs, sequencing the roadmap against the team's capacity, and making build versus buy or build versus defer calls.
Set the policy for where agentic AI can act on your service's behalf, deciding which operations are safe to hand to an agent, which still require a human in the loop, and how that boundary shifts as the underlying physical operations and agentic systems mature.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 151,200.00 - 204,600.00 USD annually
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