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Amazon
Seattle, WA
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
We are seeking a highly skilled and experienced Senior Manager to join our Outbound Communications team at Amazon. In this role, you will lead a team of Product Managers to drive the vision, strategy, and execution of our next-generation outbound messaging platform.
You will be responsible for developing innovative solutions that enhance our ability to deliver personalized, timely, and relevant communications to millions of Amazon customers worldwide across multiple channels including email, push notifications, SMS, and emerging technologies.
Key job responsibilities
Lead the development and execution of the product roadmap for Amazon's Outbound Communications platform, aligning with business goals and customer needs.
Manage a team of Product Managers, providing mentorship, guidance, and career development.
Collaborate with engineering teams to define technical requirements, architecture, and implementation strategies for new features and capabilities.
Partner with data science teams to leverage AI/ML technologies for improving message personalization, timing, and relevance.
Work cross-functionally with marketing, design, legal, and business teams to ensure alignment and successful product delivery.
Develop and track key performance metrics to measure the success of outbound communication initiatives and drive continuous improvement.
Stay current with industry trends and emerging technologies in digital communications and customer engagement.
Represent the Outbound Communications team in senior leadership meetings and drive strategic decisions.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 197,900.00 - 267,800.00 USD annually
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