layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…
Job opportunity
Customer Excellence PdM-Device, Ring & Blink Devices
Amazon
Hawthorne, CA
Source: Amazon careers · View original posting
- Pay
- $151,200 — $204,600 USD per year
- Employment
- full time
Employer job description
From Amazon's posting. “We” and “our” refer to the employer.
Ring and Blink—leaders in smart home security—are seeking a customer-obsessed, data-driven Customer Excellence Product Manager to own end-to-end post-launch performance and customer review coordination across our product portfolio. You will be the single-threaded owner ensuring every product meet customers’ expectations, driving systematic monitoring, proactive issue identification, and cross-functional coordination.
This is a high-visibility role with direct impact on product success and customer satisfaction. You will shape how Ring and Blink listen to and act on customer feedback, influencing products used by millions of customers worldwide. You will have a seat at the table during product launches, working directly with Product, Engineering, Marketing, and Leadership to ensure every launch meets our customer promise.
If you are passionate about customers, love diving into data, and want to make a tangible impact on product and GTM strategy, we want to hear from you.