layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…
Job opportunity
Systems Development Engineer
Amazon
Seattle, WA
Source: Amazon careers · View original posting
- Pay
- $99,100 — $160,000 USD per year
- Employment
- full time
Employer job description
From Amazon's posting. “We” and “our” refer to the employer.
You will independently provide support for search-related issues, deliver high-quality work, leverage our customers' voice to understand their pain points, and help drive fixes. You will learn about how Amazon Search results are generated and rendered. This role requires strong problem solving skills to identify and develop automated solutions to key issues.
Key job responsibilities
Design and develop new tools to solve emerging problems.
Maintain and improve existing self-service issue resolution tooling.
Continuously identify the areas for improvement of self-service by evaluating ticket metrics and logs.
Collaborate with Technical Program Managers and development team members to troubleshoot complex features.
Coordinate root cause analysis and defect resolution with the team and key stakeholders.
Identify search service changes and make independent decisions based on the available information.