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Amazon
Seattle, WA
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
At Amazon, our tech isn't just a tool, it's your playground. Our engineers work on scalable systems, cloud services, and customer-facing products that operate at global scale. This is an environment where you learn by building. Whether you're creating cloud-native solutions, optimizing machine learning models, or building products that drive experiences for millions of customers around the globe, your work reaches the world, fast.
You'll take ownership early, collaborate across teams and disciplines, and grow your skills as you tackle new problems. There's no single path forward here, with a chance to explore different directions and shape your journey as you go. This is where ambition meets opportunity and, where the impact of what you build helps define what comes next, for customers and for you.
AWS Emerging Talent Program – Customer Solutions Manager
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Our program offers a 12-month mentorship where you will:
The program operates in Seattle, WA for the first 12 months. After completing the program, we will assign you to a customer account that may require relocation (within the United States) to a city with an Amazon office near your customer.
This is a cohort-based program where everyone is required to start on the same day. Start dates are tentatively set for January 4th, 2027.
Unlike other development programs that focus primarily on classroom training, our ET program provides:
Customers within AWS Industries and Strategic Accounts represent some of the largest, most influential customers in their respective industries. Upon completion of the ET program, you’ll progress to become a field Customer Solutions Manager.
There, you’ll collaborate with other members of the sales account teams to help drive AWS customers’ service adoption, act as a thought leader by conveying best practices in both 1-to-1 and 1-to-many customer events and convey customer feedback internally to help shape the direction of the AWS Cloud.
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