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Amazon
Seattle, WA
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
We're looking for a Solutions Architect to serve as the technical backbone of the Shop Direct Business Development team within Amazon's Off-Amazon Selection (OAS) program. In this role, you'll partner closely with Account Managers and Business Development to convert merchant interest into live, scalable integrations — removing the technical friction that stands between off-Amazon and hybrid brands and their selection going live on Amazon.
You'll be the go-to technical expert across the merchant lifecycle: scoping integration requirements during recruitment, guiding merchants and their feed syndicators (VersaFeed, GoDataFeed, Productsup, and others) through SP-API role access and catalog integration, and troubleshooting onboarding issues so listings surface reliably in the Shop Direct search widget. You'll translate merchant needs into technical solutions and feed real-world friction back to product and engineering teams to improve the platform.
Key job responsibilities
Pre-sales technical support — Partner with Account Managers on prospect calls to assess merchant feasibility, scope integration paths, and set clear technical expectations.
Integration architecture — Design and recommend the right onboarding approach per merchant, whether direct SP-API, feed syndicator, or platform partner (e.g., Wix, Stripe).
Onboarding enablement — Guide merchants and their developers/syndicators through SP-API role access, catalog feed setup, and validation until selection is live and discoverable.
Troubleshooting — Diagnose and resolve integration blockers (e.g., listings not appearing in the search widget) in coordination with search, product, and engineering teams.
Cross-functional feedback loop — Surface recurring technical friction to product and engineering to drive platform and process improvements that scale.
Scalability & tooling — Identify opportunities to reduce manual onboarding effort and help build repeatable, documented integration playbooks.
The Shop Direct Business Development Team
We're part of Amazon's Off-Amazon Selection (OAS) organization, focused on the Shop Direct motion — the lower-lift path for bringing off-Amazon and hybrid brands onto Amazon. Our job is to recruit those merchants and make their selection discoverable to Amazon customers through the Shop Direct search widget.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
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