layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Amazon
Tempe, AZ; Nashville, TN; Bellevue, WA; Atlanta, GA
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
Amazon Freight Partners (AFP) is a growing program where entrepreneurs build their business with Amazon. This role leads the strategic initiatives that improve how the team and the program operate at scale. You work alongside a core group of carriers, own the metrics that measure their success, and drive the strategy to improve performance across your portfolio. Your goal is to give carriers the tools and support they need to succeed. When they execute well, customers get their deliveries on time and the network runs.
You solve problems using data and root-cause analysis, and you work across product, planning, and fleet teams whether the fix sits with the carrier or within Amazon's systems. You solve for both the carrier and Amazon's customer. Leadership looks to you for answers on your domain. You own the story behind the numbers, connect what's happening on the ground to what leaders need to decide, and build relationships so problems get solved before they reach the customer.
Key job responsibilities
Lead program-level initiatives end-to-end: problem framing, data, stakeholder alignment, implementation.
Own KPIs for your portfolio. Have a point of view on your numbers and a plan to improve them.
Own your domain's narrative at the WBR level. Present to senior leadership with confidence.
Build relationships across product, planning, fleet, and customer experience. Be the sole representative of Carrier Services in the room.
Turn patterns into playbooks the whole team can use. Mentor L5s.
Own performance and relationships for a portfolio of AFP carriers. Know their business, their drivers, their challenges.
Root-cause rejections before coaching. If the problem is ours, fix it on our side.
Conduct and document regular carrier 1:1s.
You will report to the Sr. Manager over AFP Performance and join a team of 10 performance managers. The team is geographically distributed across the US. Role is field-based with a domicile assignment.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted: