layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Ring CS - Salesforce Developer, Ring/Blink CS Technology Enablement
Amazon
Hawthorne, CA
Source: Amazon careers · View original posting
- Pay
- $129,200 — $174,800 USD per year
- Employment
- full time
Employer job description
From Amazon's posting. “We” and “our” refer to the employer.
The Ring and Blink Customer Service Engineering Services team serves thousands of internal customers who help support millions of customers every year across multiple integrated platforms. The team is working on large-scale implementations of selected AI initiatives which are expected to reduce support call handle times, improve agent efficiency, and provide targeted and timely support to customers.
This new Salesforce Developer role is crucial for delivering on AI initiatives for stakeholders and customers offering a chance for the right candidate to make a large impact.
This position will focus on designing and implementing sophisticated Salesforce solutions within our AI initiatives, including custom Apex development, Lightning components, Agentforce implementations, and Salesforce integrations with AWS AI services. You will lead technical design decisions and architect scalable Salesforce solutions leveraging Service Cloud, Data Cloud, and Voice technologies that support our business objectives of improving customer service efficiency through AI-powered automation.