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Think Academy US
San Jose, CA
Source: Think Academy US careers · View original posting
From Think Academy US's posting. “We” and “our” refer to the employer.
Customer Service Representative (Mandarin Required)
Location
: San Jose, CA
Full-Time, 40hrs/week (W2)
Pay Range:
$
25
-28/hour + performance-based commission , targeted $50K-$74K/year
Mandarin Speaking and writing is required for this position
Think Academy US ( www.TheThinkAcademy.com
), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better.
Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Think Academy is seeking a high-energy, high-potential Customer Success
Specialist to set up the customer success journey. This person should be pass i ona te
full ownership of user experience, learns quickly, can handle complex situations, and consistently delivers a high standard of service.
This role is critical to ensuring that our customers
(mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.
Compensation
$
25
-28/hour + performance-based commission , targeted $50K-$74K/year
401(k) Match
Health, vision, dental insurance
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted: