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Traeger Grills
Salt Lake City
Source: Traeger Grills careers · View original posting
From Traeger Grills's posting. “We” and “our” refer to the employer.
Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we're fanatics who are dedicated to bringing people together to create a more flavorful world. From our headquarters in Salt Lake City, we work tirelessly to provide a world-class experience to our customers, retailers, and especially our employees. If you're a team player who's dedicated to delivering top-quality results every day, then we want you to come cook with us.
Partner with key stakeholders, including Product Engineering, Supply Chain/Operations and BPO Venders, SMEs to diagnose customer and business challenges, and design the most effective learning solution for the problem
Scope training needs by collaborating with internal and external partners to gather the information that guides content strategy
Design scenario-based simulations and branching exercises for complex judgment calls (e.g., diagnosing the right fix across similar product models) so agents practice decision-making vs just memorization
A fast learner who picks up new tools and technology easily, especially as it relates to emerging tools and best practices related to AI.
Experience working with call centers or third part customer support vendors
So. Much. Food.
Did we mention all the food?
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