layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…From PPRO's posting. “We” and “our” refer to the employer.
At PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we’re just getting started.
Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning.
We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.
As an Intern, you will be part of our growing Global Technical Operations. As a Level 1 Support, you’ll spend most of your time interacting directly with our users and ensuring they have a stellar PPRO experience. Many of our Technical Operations team members grow to specialise in focus areas like TechOps, DevEn, Engineering, and Product. If you embody a user-first mindset, are exceptionally tech-savvy, and are an outstanding communicator, we want to hear from you!
Spend the majority of your time troubleshooting complex issues and communicating with PPRO's highest value users, providing a “white-glove” support experience by email, Slack and occasionally by phone
Some of the technologies you’ll get to work with: Monitoring tools and dashboards: DataDog, Grafana (preferred)
BigQuery - basic knowledge (preferred)
You’ll Need: Problem-solving mindset with a learning-first approach.
Security awareness in operational contexts.
Curiosity for systems, monitoring, and modern tooling.
Strong written/spoken English communication skills.
Collaborative attitude and adaptability.
Willingness to join a 24/7 shift rotation covering weekends.
What's in it for you?
Hybrid working
Learning and Development -
We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance
Meal vouchers -
BRL 54/ day - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)
Enhance Family Leave -
We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Transportation Voucher
Gym membership
SESC
Pet-friendly office
Because work is better with your paw-tners by your side
We are courageous; we take ownership, make decisions and get things done.
We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We collaborate closely and value team success over individual achievement.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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