layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Senior Customer Experience Engineer
Microsoft
Atlanta, GA; Charlotte, NC; Reston, VA
Source: Microsoft careers · View original posting
- Pay
- $119,800 — $261,000 USD per year
- Employment
- full time
Employer job description
From Microsoft's posting. “We” and “our” refer to the employer.
Overview
The Mission Critical Services for Microsoft Security Cloud (MCSfMSC) organization supports Microsoft Security's mission to make the world a safer place. We anticipate and solve customer support needs by amplifying the voice of the customer within engineering and delivering solutions that scale. Every engagement is built on trust, resilience, and long-term customer success, guided by a commitment to diversity, inclusion, and innovation.
Here, generative AI solutions such as Microsoft Security Copilot help security and IT professionals respond to cyberthreats faster and process signals at scale.
As a Senior Security Customer Experience Engineer, you'll serve as a trusted advisor and engineering advocate for a focused portfolio of Microsoft's largest global enterprise and regulated-industry customers, where a single escalation can reach product engineering leadership within hours. You'll provide proactive guidance, technical advocacy, and crisis leadership to help customers maximize their Microsoft Security investments, strengthen operational excellence, and collaborate seamlessly across Microsoft.