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Auror
Denver, Colorado, United States
Source: Auror careers · View original posting
From Auror's posting. “We” and “our” refer to the employer.
At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.
Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We’re using technology for good.
Our mission is clear: reduce violent retail crime by 50% in 5 years. It's an ambitious goal - and one we believe is achievable. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.
We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.
As Auror expands its recognition technology product portfolio — including License Plate Recognition (LPR) and Auror Subject Recognition (ASR) — and the range of hardware these integrate with, we're looking for a Solutions Engineer who thrives at the sharp end of a customer conversation: someone who can hear "we're not sure this will work for us," stay composed, and think on their feet to showcase these new product capabilities to existing & new customers.
This is a customer-facing technical role spanning pre-sales engineering, proof-of-concept design, and ongoing technical advisory as customers expand or evolve their deployments. You'll understand what customers are trying to solve and translate that into the technical fit, the confidence to buy, and a clear path to deployment — partnering with Product, Sales, Customer Success, and Implementation teams throughout, and staying engaged as the technical escalation point as new deployments ramp up.
You're equally comfortable holding your ground with a sceptical IT manager as you are running a live product demo for a retail operations team — and you don't rattle when a customer pushes back.
Auror provides the software layer for these technologies, but requires the customer to have/procure the correct hardware (cameras, servers etc) for our recognition technology solutions to work effectively. Therefore, this role needs to be able to explain the end-to-end solution, what hardware is required for their environment, and how to effectively implement it.
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