layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Voice Platform Software Engineer, Customer Systems
Apple
Austin, Texas
Source: Apple careers · View original posting
Employer job description
From Apple's posting. “We” and “our” refer to the employer.
Join a team building the next generation of large-scale voice and real-time communication platforms that power seamless customer and agent experiences across the globe. In this role, you will work on highly scalable distributed systems that handle voice signaling, media processing, routing, and real-time communications for millions of interactions.
We are looking for engineers who are passionate about solving complex technical challenges, building reliable low-latency systems, and driving innovation in modern communication technologies. You will collaborate with cross-functional teams to design and develop platforms that are foundational to future customer engagement experiences.
Description
As a Voice Platform Software Engineer, you will help design, develop, and operate scalable voice infrastructure and real-time communication services used in high-volume customer interaction environments. You will work on technologies related to SIP signaling, media handling, WebRTC, distributed systems, and cloud-native platform development. The role requires strong software engineering fundamentals, problem-solving ability, and a passion for building resilient systems that operate at scale.
You will collaborate closely with platform engineers, client application teams, infrastructure teams, and architects to deliver reliable and high-performing communication solutions.