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Apple
Cupertino, California
Source: Apple careers · View original posting
From Apple's posting. “We” and “our” refer to the employer.
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
Help shape how Apple thinks about the future. As the Program Manager, Strategic Foresight and Trend Intelligence, for Apple Store Online, you will translate emerging signals across technology, consumer behavior, and commerce into strategies that influence the most consequential decisions in Apple's largest store. You won't just observe change; you will help Apple anticipate it. If you thrive in ambiguity and have a gift for making the future feel actionable, this role was built for you.
Description
In this role, you will lead strategic foresight and trend intelligence across e-commerce, digital commerce, and customer care, translating early signals into long-range strategies that shape executive decision-making. You will synthesize internal and external data to surface actionable insights from structured and varied customer scenarios, and interpret contact data to identify emerging trends, needs, and opportunities across Apple customer care.
Working cross-functionally with Data Scientists, Machine Learning Engineers, and Product Managers, you will translate those insights into scalable solutions that empower specialists to focus on high-value, human-centered interactions. This role demands fluidity, moving seamlessly between deep data analysis, stakeholder communication, and solution design as priorities evolve.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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