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Apple
Austin, Texas; Sunnyvale, California
Source: Apple careers · View original posting
From Apple's posting. “We” and “our” refer to the employer.
Imagine what you could do here. At Apple, new ideas quickly become extraordinary products, services, and customer experiences. Bring passion and dedication to your job, and there's no telling what you could accomplish.
The AppleCare Diagnostics and Repair team builds the technical foundation that keeps every field service event running smoothly, ensuring customers get fast, reliable support wherever they need it. As our Solutions Architect, you'll play a central role in shaping the tools that make that possible.
Description
You will own the technical direction for designing, qualifying, and implementing hardware and software diagnostic and repair tools used in field service events. You'll translate customer needs and system requirements into new tool designs and develop comprehensive qualification plans that address design integrity, risk, and performance. This role requires close collaboration with cross-functional teams throughout the product development lifecycle.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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