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Apple
Sunnyvale, California
Source: Apple careers · View original posting
From Apple's posting. “We” and “our” refer to the employer.
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.
Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
At Apple, we firmly believe that hard work, a vibrant work environment, creativity, and innovation are the driving forces behind the ultimate customer experience. We recognize that every customer interaction presents an opportunity to delight, engage, and encourage. By meticulously focusing on the smallest details, we can make significant impacts on our customers’ experiences.
Join Apple’s Customer Systems team as an Engineering Program Manager. Our team specializes in building CRM solutions that empower customers to reach out to Apple and seek assistance with their needs or solutions to their problems. If you possess a unique perspective, a comprehensive understanding of program management, and the ability to influence and inspire, this role might be an excellent fit for you!
Description
The Customer Systems Contact Center Product Engineering team is responsible for developing CRM solutions for various contact centers within the company. As an Engineering program manager in this team, you will collaborate with multiple teams to bring innovative solutions to life, enabling Apple to deliver exceptional experiences to its customers.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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