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Covetrus
Lexington, KY (US); Lexington, Kentucky (US) - Citation Blvd.
Source: Covetrus careers · View original posting
From Covetrus's posting. “We” and “our” refer to the employer.
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
Operations Supervisor - Outbound, Animal Health
Our Lexington, KY location is seeking an Outbound Supervisor responsible for supervising the outbound operation of the Distribution Center to ensure timely and accurate order fulfillment and shipping to ensure t he customers’ expectations are exceeded every day .
We offer a climate-controlled, small-team environment where you rarely have to work weekends!
WHO WE ARE
Covetrus is the global market leader in animal-health technology and services, dedicated to advancing the world of veterinary medicine and to empowering veterinary healthcare teams across the companion, equine, and large-animal health markets.
OUR VALUES
Never Settle – Share the Customer Goal – Give Power – Be Passionate – Do Good
Come join our amazing team where we go for great, put the customer first, operate as one team, cultivate a passion for animals, and always act responsibly for customers and society. Do you love animals? Then help us improve their lives on a daily basis!
Pet Insurance
Employee Stock Purchase Program and more!
JOB RESPONSIBILITIES (including but not limited to)
Partners with the Outbound Manager in directing all distribution activities including shipping and routing and administrative tasks to ensure company requirements are met .
Gathers feedback regarding the customer expectations, makes recommendations to the Outbound Manager, and implements appropriate changes to continually improve the customer’s experience.
Provides input for efficient organization and layout of the DC by optimizing processes for picking, packing, and shipping customer orders while maintaining DC compliance with all governmental agencies and their regulations
Acts as main point of contact for all inquiries regarding outbound shipments. Works with internal partners (Sales, Regulatory and Quality Affairs) regarding orders shipped. Answers questions and provides information to resolve any outstanding issues in a timely manner. Pro-actively communicates issues to appropriate individuals.
Provides daily status updates to the Outbound Manager to review prior day’s performance and to develop action plan for current day.
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