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Sedgwick
Memphis, TN; Memphis - Corporate Headquarters
Source: Sedgwick careers · View original posting
From Sedgwick's posting. “We” and “our” refer to the employer.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
PRIMARY PURPOSE : To lead the technical analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Partners with BA/PO to analyze approved business requirements, workflows, rules, and acceptance expectations.
Translates approved requirements into detailed system requirements, technical specifications, and actionable technical tasks.
Documents system behavior, integrations, interfaces, data impacts, mappings, edge cases, and relevant non-functional considerations.
Identifies technical impacts, dependencies, constraints, and impediments and provides recommendations to Engineering and Architecture.
Maintains traceability from approved business requirements through technical specifications, design, testing, and delivered system behavior.
Supports backlog readiness by ensuring technical requirements, dependencies, impacts, and system considerations are sufficiently understood before development.
Provides input into user story LOE and planning by assessing technical complexity, system impacts, dependencies, and implementation risks.
Validates delivered system behavior against documented technical requirements and supports Development / QA issue analysis and defect triage.
Responsible for technical documentation creation, including technical design documentation (TDD).
Develops and maintains technical release documentation for releases.
Manages Single Sign-On (SSO) implementations, certificate renewals, and ongoing maintenance for client-facing applications.
Serves as the primary technical liaison for clients during SSO onboarding, configuration, testing and deployment.
Leads system configuration conversations for client implementation projects, gathering requirements to ensure successful system configuration and deployment.
Facilitates execution of configurations, including production readiness reviews and cutover activities.
Provides post-implementation support to ensure a smooth transition to ongoing operations and successful client adoption.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
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