layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Social Support Lead, Trust and Safety Compute
Kirkland, WA, USA; Austin, TX, USA
Source: Google careers · View original posting
- Pay
- $141,000 — $205,000 USD per year
Employer job description
From Google's posting. “We” and “our” refer to the employer.
About the job
We prioritize user experience, promote developer success through consistency and trust, and make the mobile experience the safest it can be across Play, Android & Chrome Web store.
The Developer Support team, within Trust & Safety (T&S) Compute, aims to build trust and minimize friction with the most critical developers within the ecosystem, while also mitigating regional specific user harm. We do this through proactive management and consultation of developers’ policy issues, ongoing outreach and education, identifying sensitive risk areas, and providing a positive publishing experience for our developers.
As a Trust & Safety Analyst, you will drive the transition from a reactive to a proactive, multi-channel engagement model for our global developer and partner ecosystem. You will lead the operationalization of proactive support across external community platforms and forums, ensuring we meet our developers where they actively communicate. You will be responsible for scaling community support workflows and integrating qualitative feedback into the broader trust & safety strategy.