Senior Manager, Speciality / Ancillary Products

Hi, we're Oscar. We're hiring a Senior Manager, Speciality / Ancillary Products to join our Insurance Product Development team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Manager, Speciality / Ancillary Solutions is accountable for the strategy, design, execution and performance of the ancillary product portfolio, with a primary focus on dental and vision. This role owns the end-to-end lifecycle of ancillary insurance products including product strategy, regulatory execution, third party vendor implementation leadership and management post launch optimization across the individual market.

You will report into the Vice President, Insurance Product Innovation and Development

Work Location:

This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote

Responsibilities:

• Ancillary Product Strategy & Portfolio Management
• In partnership with leader, drives the ancillary product strategy and roadmap across dental, vision and other ancillary offerings (e.g. hearing, fitness, over the counter benefits, wellness and other insurance add-on products)
• Owns the full end-to-end lifecycle of ancillary products, including dental and vision insurance offerings, from ideation and benefit design through launch, performance management, and ongoing optimization
• Build and manage business cases for new and existing products, including financial modeling, membership projections, and ongoing performance tracking against goals.
• Analyze product performance using financial and membership metrics to forecast results, identify risks and opportunities, and inform decision-making.
• Lead benefit design for ancillary products, including augmenting existing offerings, remediating underperforming designs, and introducing new benefit structures for specific consumer populations, based on performance, member needs, and market dynamics
• Contribute to annual planning, roadmap development, and prioritization for ancillary products
• Vendor Implementation Lead & Management
• Business lead for end to end implementation of ancillary vendors, serving as the primary product DRI and escalation point for dental and vision vendors and provide oversight for ancillary vendors
• Define and manage vendor requirements, SLAs, KPIs and performance scorecards
• Partner with procurement, legal and compliance on vendor selection, contracting, renewals and performance governance
• Drive timely issue resolution and root cause remediation with vendors to prevent repeat issues
• Serves as a member of the Joint Operating Committee (JOC) for ancillary products, in partnership with Network, and leadership, including agenda setting, performance reviews, issue tracking, and follow-through on commitments
• Identify risks, gaps, and opportunities across benefit design, product performance, and execution, including recommendation of corrective actions
• Execution, Filings & Regulatory Alignment
• Partner with Actuarial and Finance teams to evaluate pricing, unit economics, and profitability tradeoffs, to inform benefit and portfolio decisions
• Collaborate with Regulatory and Legal teams to ensure ancillary products comply with federal and state requirements and are filed, updated, and approved as needed
• Oversee ancillary product QA, attestations and final sign off prior to filing submissions
• Ensure compliance with all applicable laws, regulations, and internal governance standards
• Cross Functional Leadership & Governance
• Act as the single accountable product owner for ancillary benefits- coordinating across teams

Artificial Intelligence (AI):

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Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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