layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Senior Specialist, Process Improvement at Oscar Health | LAYIQ

The base pay for this role is:

$67,813.20 - $89,004.83 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
Coordinate projects and processes to help ensure you meet important milestones and service levels
Partner with leadership to strategize arrangements aimed at lowering overall cost or improving outcomes
Work with all relevant team member groups to provide support and insight in formulating proactive implementation, communications, and program strategies for successful change management and risk mitigation programs
Maintain relationships with a variety of teams to achieve results for essential programs
Translate data analysis into synthesized, visually appealing insights and conclusions
Provide analytical support to identify opportunities, develop strategies, and prioritize projects based on team or organizational opportunities, growth targets and trends
Support implementing process improvement projects and mindset shifts, to improve operational efficiency and achieve performance targets
Compliance with all applicable laws and regulations
Other responsibilities as assigned

Requirements:

2+ years of professional experience supporting end-to-end project management and process improvement projects
2+ years of experience analyzing workflows to improve for efficiency, determine causes for process deficiencies and, develop relevant recommendations for resolution
2+ years of experience in process improvement and workflow design
2+ years of experience presenting information and recommendations aimed at Senior Leadership
Experience leading and working with team members to get agreement on decision
Bonus points: Prior work experience in Prior Authorizations or
Insurance Operations
Experience using project management and communication tools like
JIRA, Linear, and
Slack
ACA marketplace, provider network, claims, healthcare quality, or provider data experience
Training experience applying Continuous Process Improvement or Lean Six Sigma principles
Experience working with large datasets, data verification, and data management
This is an authentic Oscar Health job opportunity.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Senior Specialist, Process Improvement

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