layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Technical Success Account Manager, Google Cloud Consulting
Sunnyvale, CA, USA
Source: Google careers · View original posting
- Pay
- $174,000 — $252,000 USD per year
Employer job description
From Google's posting. “We” and “our” refer to the employer.
About the job
As a Technical Success Account Manager (TSAM), you will serve as a leader aligned with Google Cloud’s most critical customers. You will be responsible for driving sustained platform health, achieving technical excellence, and ensuring stability for key business critical workloads running on GCP. The TSAM serves as the customer’s trusted advisor, translating complex business objectives into governance and modern, resilient architectural strategies.
You will advocate adoption of industry best practices and act as the primary point of accountability for resolving issues and proactive risk mitigation, to the satisfaction of executive stakeholders.
This role requires forging strong relationships, advocating implementation standards, elevating reliability, and establishing across the customer’s footprint through a programmatic approach. Additionally, you will serve as the internal customer advocate, translating their needs into actionable feedback for Product and Engineering teams, ensuring continuous service improvement and feature development.