layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Service Program Manager, Global Business Applied AI Technical Services
Boulder, CO, USA; Atlanta, GA, USA; Chicago, IL, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Bruno, CA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA
Source: Google careers · View original posting
- Pay
- $111,000 — $159,000 USD per year
Employer job description
From Google's posting. “We” and “our” refer to the employer.
About the job
The Technical Services team sits within the Global Business and Applied AI (GBAI) team, and is responsible for leading sales tools strategy across business operations, governance, legal compliance, sales enablement, and measurement and analytics. GBAI resides within the Go to Market Operations (GTM) team and enables Google’s Business Organization (GBO) to drive customer success.
In this role, you will deliver support for a wide range of internal sales tools, empowering Large Customer Sales (LCS+) sellers with high quality customer data and insights. The team acts as frontline support to troubleshoot technical issues, diagnose user inquiries, and triage bugs to Product Management, Engineering, and Global Product Leads. The role focuses heavily on scaling support by identifying opportunities for new or improved workflows that drive operational efficiency and service excellence.