layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Global Service Desk Analyst Level I
Rimes Technologies
Manila, Phillipines
Source: Rimes Technologies careers · View original posting
Employer job description
From Rimes Technologies's posting. “We” and “our” refer to the employer.
About Rimes
Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment decisions that power more than US$ 75 trillion in AUM annually.
The Opportunity:
Join our Global Service Desk as the first point of contact for colleagues across Rimes' global user base. You will resolve day-to-day IT issues, keep users informed and help maintain a reliable, responsive support experience while building broad technical expertise across modern workplace technologies.
Responsibilities:
- Act as the first point of contact for internal IT support through Jira Service Management, including the portal, tickets, chat and telephone.