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Simmons Bank
Little Rock, AR; AR Little Rock 601 E 3rd St; Grapevine, TX
Source: Simmons Bank careers · View original posting
From Simmons Bank's posting. “We” and “our” refer to the employer.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Simmons Bank is focused on developing digital banking platforms and capabilities that will allow us to accelerate organic growth by engaging customers on a more personal level.
As part of our digital organization we champion customer centricity and emphasize collaboration between business units and our vendor partners. Members of our digital organization should possess the skills and experience necessary to successfully promote change and challenge the status quo to create truly differentiated and modern banking experiences.
The Digital Banking Product and Channel Manager will use analytical skills and market research to identify gaps in functionality and services adoption from our customers, compared with industry benchmarks, and work with our Retail partners, Marketing, etc to develop strategies to increase adoption. The ultimate goal is to leverage digital adoption and usage to increase loyalty, profitability and primacy among our customers.
This role will also identify functionality gaps and work with agile development teams to maximize business value by contributing to the Digital Banking functionality roadmap. Additionally, will develop new user stories for those services and collaborate on user stories that are being worked on. The role will also serve as the “voice of the customer” to ensure the overall product and related functionality satisfy customer needs and work with Marketing and Retail to ensure customer adoption of digital banking functionality
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