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Uber Freight
Monterrey, NL 64640, Mexico
Source: Uber Freight careers · View original posting
From Uber Freight's posting. “We” and “our” refer to the employer.
Full Time - Monday to Friday from 8 am to 5pm (extra time may/will be required)
On-site
Compensation
3374
The Associate Manager leads our OS&D team, driving the design, execution, and reporting of standard operating procedures to ensure service expectations are consistently met and exceeded. Delivery exceptions—overages, shortages, and damages (OS&D)—represent critical operational challenges for Uber Freight that directly impact cargo safety, carrier efficiency, brand reputation, and team productivity.
In this role, you will serve as the primary escalation point for your direct reports, guiding them through complex cases while actively supporting their daily performance and professional growth. You will also build strong, collaborative relationships with internal operational teams and external partners across the brokerage. This fast-paced role demands keen attention to detail, a process-driven mindset, execution urgency, and effective communication.
Additionally, you will support continuous operational improvements by tracking trends, ensuring process adherence, and helping implement workflow changes to maximize efficiency. Strong cross-cultural collaboration is essential, as you will partner closely with stakeholders across both Mexico and the US.
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
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EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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