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Zoom Communications
New York (NY)
Source: Zoom Communications careers · View original posting
From Zoom Communications's posting. “We” and “our” refer to the employer.
As a Global Program Manager on the Premier Support and Technical Account Management team, you will serve as the primary strategic partner for a select portfolio of enterprise customers, guiding them through every phase of their Zoom journey from implementation through long-term success. You will work at the intersection of customer relationships, technical complexity, and organizational coordination, bringing clarity and momentum to initiatives that span multiple teams and time zones.
This role calls for someone who can operate confidently at the executive level while staying grounded in the details that drive delivery. You will collaborate closely with cross-functional partners across Zoom and within your customers' organizations to ensure consistent, measurable outcomes.
The Premier Support and Technical Account Management team is dedicated to deepening customer relationships and elevating the Zoom experience for enterprise clients. We act as trusted technical advisors, providing resources, guidance, and cross-functional coordination that help customers realize the full value of our solutions. Our team operates across global markets, thrives on collaboration, and takes pride in turning complex challenges into clear paths forward.
Compensation
$97,600.00
$225,700.00

 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
10/02/26
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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