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FamilyWell
Boston, Massachusetts
Source: FamilyWell careers · View original posting
From FamilyWell's posting. “We” and “our” refer to the employer.
Practice Associate
Senior Lead Enrollment Specialist
Enrollment & Access
Remote
Full-time, non-exempt
FamilyWell Health delivers behavioral health care to women across the reproductive lifecycle. We operate a Collaborative Care Model in partnership with OB/GYN and primary care practices and enterprise health clients, making mental health support available where patients already receive care.
As a Practice Associate, you provide the administrative backbone that keeps the enterprise referral pipeline moving. You support the Enrollment Specialist by keeping records synced across EHR systems, catching and resolving no-shows and late cancels before they become lost patients, processing related charges, and serving as the first voice patients and partners hear when they call FamilyWell.
It is a detail-heavy, high-volume role: part data entry and EHR administration, part patient outreach, part billing support, part reception. You are the reason patients don't fall through the cracks between appointments.
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