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Walmart
Bentonville, AR
Source: Walmart careers · View original posting
From Walmart's posting. “We” and “our” refer to the employer.
Position Summary...
Walmart is seeking a highly collaborative and service-driven Senior Director of Talent Acquisition – Candidate Experience to lead the teams responsible for delivering an exceptional experience to every candidate who engages with Walmart.
What you'll do...
In this role, you will own the end-to-end candidate experience from application through onboarding, ensuring we consistently put the candidate first while maintaining the scale, discipline, and operational excellence required in a global hiring environment. You will play a critical role in supporting Walmart’s Global Talent Acquisition transformation, working closely with our Talent Acquisition Delivery Leaders to ensure candidates and hiring managers are supported with speed, care, and consistency.
This leader will oversee the teams responsible for supporting candidates throughout the hiring journey, managing escalations, and ensuring recruiting teams have the operational support they need to deliver results. You will serve as a key connector between recruiting delivery teams, business leaders, and the broader talent organization—ensuring feedback from the business and candidate experience is translated into meaningful improvements.
Success in this role requires strong listening skills, operational discipline, and the ability to diagnose root causes and implement sustainable solutions that improve the experience for candidates, hiring managers, and recruiting teams alike.
Lead transformation of talent acquisition ways of working, evolving operating models, processes, and team capabilities to deliver faster, more agile, and insight-driven hiring outcomes aligned with Walmart’s enterprise transformation.
Create & operationalize Walmart’s candidate experience strategy and execution, ensuring candidates are supported from application through onboarding with a consistent, high-quality experience.
Lead the teams responsible for candidate support, operational recruiting assistance, and escalation management across the hiring process.
Partner closely with Talent Acquisition Delivery Leaders to ensure recruiting teams have the capacity, tools, and support needed to meet hiring demands.
Ensure the candidate experience remains a top priority while protecting quality and service during periods of high hiring volume.
Lead the identification and resolution of escalated hiring issues, ensuring candidates and hiring managers receive timely, thoughtful support.
Drive improvements to ways of working, documentation, and operational processes as part of Walmart’s global talent acquisition transformation.
Act as a key feedback channel to the broader talent organization by sharing insights from candidates, recruiting teams, and business leaders.
Identify root causes of experience gaps and implement sustainable, scalable solutions that improve service and efficiency.
Build and lead a high-performing, service-oriented team that operates with discipline, accountability, and a strong candidate-first mindset.
The annual salary range for this position is $130,000.00 - $260,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
Your Career Journey at Walmart
At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us as recruiters:
We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”.
All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com.
There is no cost or payment required to apply or be considered for a position.
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in business, human resources, or related area and 6 years’ experience in human resources, talent acquisition, or related area.
Option 2: 8 years’ experience in human resources, talent acquisition, or related area.
4 years’ supervisory experience or experience leading cross-functional teams.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
806 Excellence Dr, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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