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Walmart
Bentonville, AR
Source: Walmart careers · View original posting
From Walmart's posting. “We” and “our” refer to the employer.
Position Summary...
What you'll do...
ONSITE ROLE- BENTONVILLE
The Senior Specialist, Workforce Planning, plays a critical role in supporting operational efficiency by managing scheduling and attendance adherence across multiple contact centers. This position involves analyzing staffing forecasts, monitoring real-time performance, and collaborating with key stakeholders to address workforce needs and optimize resource allocation. The role requires effective communication, problem-solving, and the ability to implement business solutions that align with organizational goals.
By providing expert guidance and fostering strong partnerships, this position contributes to maintaining high standards of service and operational excellence.
The Workforce Planning team plays a critical role in optimizing staffing and scheduling across multiple contact center sites. This team analyzes workforce data, forecasts staffing needs, and addresses attendance and scheduling challenges to ensure operational efficiency. Members collaborate closely with cross-functional partners to implement business solutions, monitor performance, and support continuous improvement initiatives.
The team values strong communication, analytical skills, and the ability to manage priorities in a dynamic environment. Their efforts directly contribute to delivering excellent service while maintaining alignment with business goals and operational standards.
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