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Walmart
Bentonville, AR
Source: Walmart careers · View original posting
From Walmart's posting. “We” and “our” refer to the employer.
Position Summary...
What you'll do...
The (USA) Manager, Quality Assurance oversees the development and execution of quality assurance programs to ensure consistent customer service delivery and operational excellence. This role involves analyzing quality data, identifying improvement opportunities, and collaborating with stakeholders to implement effective process enhancements. The manager leads quality audits, provides actionable feedback, and supports Product Development with expertise in upfront quality designs. Upholding company policies and ethical standards, this position drives continuous improvement initiatives that enhance customer satisfaction and operational performance while fostering a culture of accountability and integrity.
The Quality Assurance team is committed to maintaining customer trust by consistently delivering high-quality products and services. This team tackles complex quality challenges through cross-functional collaboration and continuous improvement initiatives. Members emphasize critical product attributes, risk analysis, and quality management systems to elevate standards. The team promotes teamwork, accountability, clear communication, and leadership to implement corrective and preventive actions, ensuring right-first-time quality.
By utilizing data and industry best practices, they align processes with business needs and support ongoing development to uphold excellence in manufacturing and product integrity.
The annual salary range for this position is $80,000.00 - $155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business, Communications, Education, Engineering, or related field and 2 years’ experience in training, quality, product development, or related area OR 4 years’ experience in training, quality, product development, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Customer Service, Human Resources, Sales, Training and Development, Training and Facilitation
Masters: Business Administration
Primary Location...
1700 Se 5th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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