layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Service Representative
Harper
San Francisco, California, United States
Source: Harper careers · View original posting
- Pay
- $75,000 — $90,000 USD per year
Employer job description
From Harper's posting. “We” and “our” refer to the employer.
Customer Service Representative
Harper is an AI-native commercial insurance company in San Francisco.
We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance
; they join to build the company that replaces how it works.
The role
A contractor needs a certificate before they can walk onto a job site. A payment failed. A customer thinks a policy change is already done when it is not. You pick up the call, establish what is actually true, and keep ownership visible until the request is complete. Small-business owners are used to a broker who never calls back. You are the reason ours do.