layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Service Operations Specialist
Harper
San Francisco, California, United States
Source: Harper careers · View original posting
- Pay
- $110,000 — $150,000 USD per year
Employer job description
From Harper's posting. “We” and “our” refer to the employer.
The Problem
36 million businesses in America need insurance—it's not optional.
77% are underinsured.
40% have no coverage at all. The distribution system failed them: too slow, too opaque, too confusing.
Over 90% of commercial insurance is still human-led. We're building the inverse: 90%+ AI-led, pushing toward the higher 90s. Not by patching legacy workflows—by building AI that makes humans more effective, improves the customer experience, and eliminates friction at every step.
We're adding ~1,000 customers per month. We've grown 100x since last year. We're looking to do even more this year—and that's why we're hiring.