Houston 60 (Jones/West) Service - Asst Service Mgr - Part Time

Responsibilities Job Summary: Responsibilities of this position include leading the successful operation of the Central Checkout department. This Partner is responsible for creating a team environment throughout Central Checkout where Partners are trained and developed, ensuring Customers receive consistently superior Customer Service. Key Responsibilities & Essential Functions: Role model Superior Customer Service. Listen and show sensitivity to Customers concerns and handle issues in a professional and effective manner.

Assist in maintaining company sanitation standards. Monitor and manage potential shrink. Ensures Standard Operating Procedure compliance in the service department. Monitor, enforce and role model company dress-code standards. Perform all duties of Checker and Customer Service Assistant as well as assist with Business Center transactions as needed. Monitor front-end activity to expedite Customer throughput by directing Customer traffic.

Review and approve financial transactions at cash register and Business Center (i.e., overrides, refunds, EBT, etc.). Provide ongoing communication with store staff and management regarding daily events and concerns that transpire. Listen and show sensitivity to Partners' concerns and handle issues in professional manner. Encourage and champion front-end selling activities. Recognize Partners and celebrate success.