From Covenant HealthCare's posting. “We” and “our” refer to the employer.
Overview
The Administrative Associate works with the Director(s) in Patient Services to improve and maintain processes of operation relating to all personnel involved within their area/units of responsibility. This individual acts as liaison with various leadership personnel, internal and external. This includes, clerical functions, word processing, maintaining records, and computer systems support.
T he Administrative Associate demonstrates excellent customer service. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities
Contributes to organization success targets for net operating margin.
M odels Covenant’s Mission, Vision and Values of keeping our Promise of Caring and Commitment to Service.
D emonstrates excellent customer service.
P rovide support to Patient Services Directors and Managers on occasion.
W orks independently, proactively analyzes situations, identifies alternative solutions and makes appropriate decisions.
O rders and maintains office supplies and forms.
D istribute and route memos, literature, self and peer evaluations, Managing the Mandatories, age specific competencies, and any other material.
S chedule routine 1:1’s, monthly and quarterly meetings and responsible for the Directors calendars.
W orks on special reports as directed.
D emonstrates excellent interpersonal skills, ability to work effectively under pressure, and ability to work accurately despite frequent interruptions.
T ypes memos, letters, minutes, and other professional documents including evaluations for Directors and Managers, patient, physician, and employee complaints.
M aintain and update department route slips, employee phone lists, and phone fans.
R eceives and distributes department mail.
R esponsible for appropriate expense assignment of the Director’s Visa cards.
R esponsible for accurate biweekly payroll.
M aintains confidentiality.
O ther duties as assigned.
Qualifications
EDUCATION/EXPERIENCE REQUIREMENTS
H igh school diploma or GED required.
T raining in office, secretarial, or computer field preferred.
M inimum of one year of secretarial experience.
KNOWLEDGE/SKILLS/ABILITIES
C omputer competency, including Microsoft Office and Lotus Notes.
K nowledge of standard office equipment.
K nowledge of medical terminology
E xcellent oral and written communication skills.
D emonstrated organizational skills.
G ood clerical skills.
S ound judgment in handling confidential or sensitive issues and material.
D ata entry.
F iling, compiling and assembling documents.
A bility to multi-task.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
A bility to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
F requent standing, walking, sitting, twisting, reaching, handling, fingering, feeling, talking and hearing.
F requent depth perception, near, midrange and far vision.
O ccasional lifting 0-25 lbs.
O ccasional lifting, pushing, pulling, carrying, climbing, balancing, stooping, kneeling, crouching and squatting.
Why Work at Covenant HealthCare
At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.
Our benefits include: Comprehensive medical, dental, and vision coverage
Retirement plans with employer match
Paid time off to support work-life balance
Employee wellness programs and mental health support
Tuition reimbursement, university discounts, and professional development opportunities
How to Apply
Submit your resume and any required documents with your application. A resume is required.
Applicants will receive confirmation that their application has been received. Candidate updates will be provided via email, text message, or phone call.
Responsibilities
Contributes to organization success targets for net operating margin.
M odels Covenant’s Mission, Vision and Values of keeping our Promise of Caring and Commitment to Service.
D emonstrates excellent customer service.
P rovide support to Patient Services Directors and Managers on occasion.
W orks independently, proactively analyzes situations, identifies alternative solutions and makes appropriate decisions.
O rders and maintains office supplies and forms.
D istribute and route memos, literature, self and peer evaluations, Managing the Mandatories, age specific competencies, and any other material.
S chedule routine 1:1’s, monthly and quarterly meetings and responsible for the Directors calendars.
W orks on special reports as directed.
D emonstrates excellent interpersonal skills, ability to work effectively under pressure, and ability to work accurately despite frequent interruptions.
T ypes memos, letters, minutes, and other professional documents including evaluations for Directors and Managers, patient, physician, and employee complaints.
M aintain and update department route slips, employee phone lists, and phone fans.
R eceives and distributes department mail.
R esponsible for appropriate expense assignment of the Director’s Visa cards.
R esponsible for accurate biweekly payroll.
M aintains confidentiality.
O ther duties as assigned.
Qualifications
EDUCATION/EXPERIENCE REQUIREMENTS
H igh school diploma or GED required.
T raining in office, secretarial, or computer field preferred.
M inimum of one year of secretarial experience.
KNOWLEDGE/SKILLS/ABILITIES
C omputer competency, including Microsoft Office and Lotus Notes.
K nowledge of standard office equipment.
K nowledge of medical terminology
E xcellent oral and written communication skills.
D emonstrated organizational skills.
G ood clerical skills.
S ound judgment in handling confidential or sensitive issues and material.
D ata entry.
F iling, compiling and assembling documents.
A bility to multi-task.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
A bility to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
F requent standing, walking, sitting, twisting, reaching, handling, fingering, feeling, talking and hearing.
F requent depth perception, near, midrange and far vision.
O ccasional lifting 0-25 lbs.
O ccasional lifting, pushing, pulling, carrying, climbing, balancing, stooping, kneeling, crouching and squatting.
Why Work at Covenant HealthCare
At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.
Our benefits include: Comprehensive medical, dental, and vision coverage
Retirement plans with employer match
Paid time off to support work-life balance
Employee wellness programs and mental health support
Tuition reimbursement, university discounts, and professional development opportunities
How to Apply
Submit your resume and any required documents with your application. A resume is required.
Applicants will receive confirmation that their application has been received. Candidate updates will be provided via email, text message, or phone call.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
