Scheduler / Insurance Specialist - ENT Clinic (F/T Days)

Find your calling at Mercy!

The Clinic Scheduler/Insurance Specialist is responsible for multiple facets of patient financial account services within the practice; including but not limited to patient benefit assessment, insurance verification, pre-certification, pre-authorizations, pre-determination for services, and referrals management. This individual also coordinates all aspects of surgery scheduling. Schedules all appointments for patients requiring surgery and revises/cancels appointments as necessary.

Acts as an interdepartmental liaison and maintains familiarity with scheduling functions. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Required Qualifications

Education:

High school diploma or equivalent.

Licensure:

None

Experience:

1 year of experience as a surgery scheduler.

Certification/Registration:

None

Other Skills and Knowledge:

Medical terminology. Computer skills. Telephone etiquette. Excellent oral and written communication skills.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.