layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Patient Service Specialist
Northeastern University
Boston, MA (Main Campus); NU Boston Campus
Source: Northeastern University careers · View original posting
- Employment
- full time
Employer job description
From Northeastern University's posting. “We” and “our” refer to the employer.
About the Opportunity
JOB SUMMARY
Reporting to the Patient Care and Operations Manager, the Patient Service Specialist performs an array of administrative duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties will include reception, registration, and scheduling of patients; answering a high volume of phone calls; working with clinical providers regarding patient requests, concerns, and services in person and/or by means of an electronic messaging system; data entry; and other health center-related correspondence.
This is a 40-hour-a-week position that includes one late night a week.
MINIMUM QUALIFICATIONS
- Professional, diplomatic, reliable, personable, and consistent customer service skills.
- Proficiency in using Windows-based personal computer workstations, sufficient to demonstrate proficiency in several computer-based applications after training. This includes EClinical Works (ECW), Five9, and other software.