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Gen Digital Inc.
New York, United States
Source: Gen Digital Inc. careers · View original posting
From Gen Digital Inc.'s posting. “We” and “our” refer to the employer.
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
As a Principal Solutions Engineer, you will own the most complex, strategic partner engagements and frontier ICPs end-to-end, serving as the technical and strategic authority between our Sales, Partner Success, Product, and Marketing teams. Your focus will center on setting the solution narrative for net-new verticals, standardizing how the SE function scopes and engages so the work is repeatable and scalable, and mentoring Solutions Engineers to raise the technical and consultative bar across the team.
This entails orchestrating high-stakes demonstrations, architecting solutions in partnership with Forward-Deployed Engineering where complexity warrants, and driving feedback loops that unblock partners and align the Product roadmap. You will play a critical role in accelerating the adoption of Digital Marketplace Infrastructure as a senior client-facing member of the Revenue team. Together, we aim to empower regional and community banks, as well as credit unions, to thrive within the digital landscape.
8+ years of experience in a sales engineering or technical account management role, preferably with financial institutions, enterprise tech, or consulting firms - with a track record of owning the most complex, ambiguous engagements rather than a defined book of business.
Demonstrated ability to set architectural framing and solution narratives for net-new verticals or frontier use cases, not just execute established integration patterns.
Experience mentoring or raising the bar for other technical/pre-sales professionals.
Ability to travel for in-person partner visits at a regular cadence, including the highest-stakes engagements requiring senior representation.
Proficiency translating technical concepts for both technical and executive audiences, including in ambiguous or unscoped situations.
Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function — not just delivering individual engagements well.
Excellent communication and interpersonal skills, with the ability to build rapport with senior client and internal stakeholders.
Strong judgment on when to pull in technical resources to help resolve partner blockers, accelerating time-to-activation.
Detail-oriented with strong problem-solving skills; comfortable operating with less structure and more ambiguity than a Senior-level scope.
Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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