layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Senior Manager, Security Operations at Verizon | LAYIQ

Deep-Dive Investigation & Root Cause Analysis: Investigate complex operational anomalies, fraud patterns, and security threats across wireline and wireless systems. Identify root causes and recommend strategies to improve program security and security across the business.
Account Support & Communication: Partner closely with the Executive Relations Team to provide security support for sensitive account requests and manage urgent, high-visibility escalations. Provide oversight of account lock removal and account protections including SIM lock and port freeze.
Data & Pattern Analysis: Review daily security events to identify suspicious internal or external threat actor behavior. Analyze large sets of operational and sensitive data to spot trends, establish baselines, and detect subtle outliers or emerging threats.
Project & Work Stream Management: Simultaneously manage multiple complex projects and investigative work streams, ensuring timely deliverables and operational compliance.
Cross-Functional Collaboration: Build strong collaborative relationships across internal business units, technical partners, and cross-functional operational teams within Cyber Security, Corporate Security, Ethics and Investigations and other parts of the business.
Process & System Adaptation: Continually adapt to rapid changes in systems, operational processes, data structures, and the broader threat landscape including identifying ways to implement AI into our daily operations.
This position can be located in other valid Verizon locations.
What we’re looking for...
You’ll need to have: Bachelor’s degree or four or more years of work experience.
Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
Solid understanding of wireless and wireline systems, operational workflows, and account security.
Proven experience in fraud investigations, security, risk management, or threat operations.
Demonstrated ability to analyze data, recognize patterns, and isolate system outliers.
Even better if you have one or more of the following: Communication & Executive Presence: Exceptional written and verbal communication skills, with proven experience writing formal executive summaries under tight deadlines.
Project Management & Relationship Building: Strong ability to lead cross-functional initiatives, manage competing priorities, and build trust across diverse teams.
Technical & Querying Skills: Hands-on experience writing and executing SQL queries in production environments.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Senior Manager, Security Operations

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