layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Payments Operations Manager at Tabs | LAYIQ

3–5 years of experience in payments operations, reconciliation, dispute management, merchant operations, or an adjacent operational function.
Demonstrated execution of payments workflows (reconciliation, dispute processing, ACH returns, merchant management, exception handling) at a payment facilitator, processor, platform, or fintech.
Strong track record of accurate, detail-oriented work in high-stakes operational environments where errors cascade downstream.
Ability to follow defined processes consistently and identify practical improvements without constant oversight.
Clear judgment about which issues require escalation and which can be resolved independently; structured communication about decisions and outcomes.
Comfort prioritizing among competing operational tasks and managing your own queue of work.
Effective collaboration with support, finance, product, and operational partners to understand requirements and implement changes.
Comfort with defined processes and strong operational discipline; appreciation for documentation and systematic approach to work.
Familiarity with card payment operations (chargebacks, disputes, settlement mechanics) OR strong ACH expertise with willingness to learn card operations; we're flexible on depth depending on your payment rails background.
Comfort learning and adopting new tools, including automation and AI-enabled operational tools, to improve accuracy and efficiency.
Helpful Experience
B2B payments, billing, or invoicing platforms.
Merchant underwriting, reserve monitoring, or risk-related support workflows.
ACH or card payment operations, including return and chargeback handling.
Finance operations, customer success operations, or customer support with payments exposure.
Experience working with payment processors, acquirers, or banking partners.
Familiarity with reconciliation tooling, payment APIs, or transaction data management.
Cross-border payments, multi-currency flows, or international money movement.
Experience with automation tools or AI-enabled operational workflows.
Additional Information
5 days/week in-office for tri-state candidates; remote available for those outside the region.

Payments Operations Manager

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