layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…
Job opportunity
Service Office Manager
D2B Groups
Pine Hills, FL, US
Source: D2B Groups careers · View original posting
- Pay
- $60 — $75,000 USD per year
- Employment
- full time
Employer job description
From D2B Groups's posting. “We” and “our” refer to the employer.
A well-established distributor and service provider in the commercial and industrial equipment industry is hiring a Service Office Manager to lead the dispatch operation at one of its service centers. You will manage the team of dispatchers and service coordinators who schedule and deploy field technicians to commercial customer sites, and you will own the outcomes that follow from those decisions: technician utilization, response time on emergency calls, preventive maintenance completion, and the speed at which completed work
converts to an invoice.
This is an office leadership seat, not a desk. You are the operational counterpart to the Field Service Manager, who owns the technical side of the business, and partners closely with the Branch Manager, who is responsible for the full operation. If you are the person who can look at a dispatch board and see the wasted windshield time, the tech sent without the right part, the aging WIP, and the quote that never got followed up on, this is your seat.