layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Newrez
PA, Langhorne; PA - Langhorne - 2300 E Lincoln Highway
Source: Newrez careers · View original posting
From Newrez's posting. “We” and “our” refer to the employer.
Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
POSITION SUMMARY
The Supervisor Funding will serve as the leader for all staff maintaining the Avenue 365 Funding portfolio, regardless of the location they operate from. This Supervisor will facilitate all daily funding functions through ongoing support of the processes, promote focus on customer service and teamwork, and provide support to team members through training, prioritization of workloads, continuous Quality Control (QC) of files and work, and coverage for all operational functions as needed.
DESCRIPTION
Direct and oversee staff to ensure production accuracy and compliance.
Provide constructive feedback and coaching as necessary.
Facilitate employee performance reviews & assessments.
Conduct interviews, oversee new hire onboarding & training.
Review & decision all Funding Dept. PTO requests.
Field escalations and questions from the team across all Funding functions.
Funding Operations
Daily supervision of assigned Funding processes, adhering to client and/or regulatory deadlines and reporting requirements, as well as industry best practices. This includes, but is not limited to:
Preparing files for funding.
Setting up and/or releasing wires for disbursement.
Printing checks.
Mailing out payments.
Handling daily deposit or remittance corrections.
Work with vendors/attorneys/partners to facilitate the timely funding of loans.
Identify and resolve any funding discrepancies, shortages, or errors immediately.
Assist with file balances and stale checks.
Quality Control & Compliance
Review exception reporting and proactively communicate any delays or issues to customers.
Maintain compliance on wire and check policies.
Customer & Client Service
Provide excellent and courteous customer service to buyers/borrowers, sellers, lenders, agents, vendors and other customers on every transaction.
Maintain correspondence with clients and/or borrowers for corrections, voids, reissues, etc., as needed.
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted: