YACCESS Transfer Facilitator

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the general supervision of the Senior Manager, Patient Logistic, the Y Access Transfer Center Associate facilitates transfer requests from referring physicians, including direct admissions, telehealth, and Consult Connect. Works closely with Patient Placement Specialist, RN, Off Shift Administrators, Attending Physician Staff, Inpatient Bed Resources, and Referring Physicians to expedite transfer admissions and direct admissions to all the five hospitals - Yale New Haven with the St Raphael's Campus, Bridgeport, Greenwich,

Lawrence + Memorial, and Westerly. Understands what diagnosis is appropriate for each individual hospital and where to direct placement. Provides the framework, coordination, and direction for the systemic monitoring of transfers and direct admissions. Has responsibility and accountability for improving the quality and efficiency of the transfer process and the satisfaction of internal and external customers.