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Walt Disney
Orlando, FL, USA; USA - FL - 7141 Kirkman Dr; Seattle, WA, USA; Burbank, CA, USA
Source: Walt Disney careers · View original posting
From Walt Disney's posting. “We” and “our” refer to the employer.
Senior Manager, AI & Machine Learning Engineering
10160195
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses.
Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
We are the Finance Engineering & AI team, and we exist to be Finance's technical partner — for FP&A, Payroll, Controllership, and Tax & Treasury alike — turning business process needs into working software and intelligent automation. Our AI Platform team designs and builds the intelligent automation layer that streamlines and scales finance workflows, while our Business Process Applications team owns and operates the core systems finance relies on every day.
Together, we combine deep finance domain expertise with custom engineering to give Finance both a stable operational backbone and a path toward an increasingly automated future.
This is a build-from-scratch mandate — you'll be shaping team structure, engineering practices, and technical architecture from an early stage (MVP in progress), not inheriting a mature system.
This role is the primary technical point of contact for finance stakeholders & cross-functional partners and is accountable for translating the platform roadmap into a shipped, governed, production-grade system.
As the Senior Manager, AI & Machine Learning, you'll be setting architecture, reviewing design decisions, and staying hands-on enough to credibly evaluate trade-offs your team brings you. This role is also expected to be hands-on — stepping in on implementation, unblocking technical issues in real time, and reviewing code with the depth that comes from doing the work yourself, not just overseeing it.
Own technical direction end-to-end. Set architecture and technical strategy for the AI/ML and data layers underpinning D-Fi, ensuring every capability — variance analysis, scenario modeling, the natural-language experience — is built on a governed, semantic data foundation rather than one-off pipelines.
Be the stakeholder-facing technical lead. Act as the primary engineering liaison to finance business partners and leadership — translating challenging business needs into a scoped, buildable technical roadmap, and representing engineering trade-offs credibly to technical and non-technical partners and leaders.
Own the AI/LLM roadmap. This is the highest-visibility and most sensitive capability on the platform — you'll guide its direction end-to-end to build and maintain trust in AI-generated financial answers.
Enforce governance by design. Ensure role-based access control (RBAC) is enforced at the data model level — not the application level — across all personas (Finance, Budget Owners, and any future personas), so speed and automation never come at the cost of data governance.
Set the bar for engineering quality and delivery. Establish practices for code review, testing, model evaluation, and release management across a geo diverse team and multiple disciplines.
Own the build vs. integrate decisions. Guide when the team builds custom capability versus integrates with existing systems (SAP, Cognos, EPM, Data Marketplace, NetDocs, Coupa, Clarity)
Champion adoption broadly. Partner with the business finance transformation leads on driving adoption across the enterprise — both finance workers and budget owners.
10+ years of software and/or ML engineering leadership experience, with a strong track record of owning technical direction and architecture for complex systems end-to-end.
Demonstrated experience architecting and shipping production LLM/AI applications — not just prototypes.
Production experience with LLM application architecture — RAG pipelines, prompt engineering, and context/retrieval design at scale
Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, or equivalent) and vector databases/retrieval stores (e.g., Pinecone, Weaviate, pgvector, or Snowflake Cortex Search)
Experience working across distributed, cross-timezone engineering teams, with the judgment to know what belongs in synchronous vs. asynchronous workflows.
Comfort operating as the primary technical voice in front of senior business stakeholders — able to translate finance/business problems into technical scope, and technical trade-offs into business language.
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