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Microsoft
New York, NY
Source: Microsoft careers · View original posting
From Microsoft's posting. “We” and “our” refer to the employer.
Overview
Are you excited about the way AI agents are changing how enterprises work? In AI Business Solutions, we help customers move Microsoft 365 Copilot and Copilot Studio beyond individual productivity and into the way their business actually runs, with a Copilot supporting every employee and an agent behind every process. We work alongside customers to identify high-value automation opportunities, build agents that deliver measurable outcomes, and prove business value.
As a Senior Cloud Solution Architect - Agentic AI and Copilot Studio focused on agentic AI within the International Customer Success Unit, you will serve as the senior technical authority for Copilot Studio and agent solutions across enterprise customers in the New York and greater New York area
. You will design, build, and deploy agents end-to-end, including topics, actions, connectors, integrations with Microsoft 365 and line-of-business data, and the governance and cost management practices required to scale safely. While familiarity with Microsoft 365 Copilot adoption is valuable, the core of the role is building agents that solve real business problems.
Customers will be at different stages of their AI journey. Some may be starting with Copilot productivity scenarios, others deploying their first task or retrieval agents, and others scaling custom or autonomous agents across multiple business processes. Success requires the ability to assess customer maturity and engage at the right point.
This is a senior, highly autonomous role and the sole dedicated Copilot Studio resource for the market. You will set technical direction for engagements, guide customers and partners toward successful outcomes, and know when to engage specialists from across the broader Microsoft ecosystem. You must be comfortable influencing without formal authority and providing leadership through expertise.
You will also act as a multiplier for the broader community. The assets you create, the patterns you document, and the people you develop will determine how effectively this capability scales across the market.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable
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