layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Incident Support Manager
Systems Engineering Solutions Corporation
Ashburn, VA, US
Source: Systems Engineering Solutions Corporation careers · View original posting
- Employment
- full time
Employer job description
From Systems Engineering Solutions Corporation's posting. “We” and “our” refer to the employer.
This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise.
They ensure network stability, availability, and the rapid escalation and resolution of technical issues.
Position Description: The Incident Manager is responsible for overseeing the timely restoration of network infrastructure and service operations to minimize business impact. This role serves as the primary point of contact (POC) for Major Incidents and coordinates incident response activities across multiple teams.