From Meriton's posting. “We” and “our” refer to the employer.
Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people.
If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way.
POSITION SUMMARY:
Administers the Learning Management System (LMS) and builds and maintains eLearning modules and course content across the organization. Coordinates internal and external training logistics, and maintains accurate, up-to-date training records and reporting to support compliance, completion tracking, and course effectiveness for all staff.
KEY RESPONSIBILITIES:
LMS Administration: Administer the LMS, including user accounts, course assignments, learning paths, and system configuration
Troubleshoot LMS issues and escalate system-level problems to vendor support
Manage system integrations (HRIS sync, SSO) and ensure SCORM/xAPI compliance of hosted content eLearning Development:
Build, upload, and maintain eLearning modules and course content within the LMS
Apply instructional design principles and accessibility standards (WCAG/508) to new content
Partner with internal departments to identify training needs and support content development
Training Coordination: Coordinate scheduling, enrollment, and logistics for internal and external training courses
Liaise with external training providers to coordinate course delivery, content licensing, and access
Records & Reporting: Maintain accurate, up-to-date training records for all employees
Generate and distribute reports on training completion, compliance, and course effectiveness
Monitor employee progress and follow up on overdue or incomplete training
Communication & Stakeholder Liaison: Distribute training literature and communications to relevant departments and individuals
Act as the primary point of contact between internal departments and external training providers
SUCCESS MEASURES: KPIs
LMS uptime and course completion rates across the organization
Accuracy and timeliness of training records and compliance reporting
Turnaround time to build and publish new eLearning modules
Stakeholder satisfaction with training coordination and communication
CROSS-FUNCTIONAL COLLABORATION: Partners with Department Managers — training needs identification, content development
External Training Providers — course delivery, content licensing/access
HR / Compliance — training records, audit-readiness
IT — LMS configuration, integrations, and technical troubleshooting
MINIMUM QUALIFICATIONS:
Minimum of 2 years of experience administering a Learning Management System (e.g., Docebo) or working in a training/L&D support role
Experience building or maintaining eLearning modules and course content within an LMS
Proficient in Office 365 tools, including reporting and data organization in Excel
Experience managing timeline-driven projects, including course builds, rollouts, and training schedules
Strong communication skills across all levels of the organization, including with department leaders and external providers
Autonomous, detail-oriented, and customer-service-oriented approach to training administration
Strong analytical skills, with the ability to maintain accuracy under pressure and manage multiple concurrent priorities
PREFERRED QUALIFICATIONS:
Bachelor's degree in Learning & Development, Business Administration, Data Analytics, or a related field, or an equivalent combination of education and relevant experience
Experience developing eLearning content using authoring tools such as the Articulate 360 suite
Experience with AI-enabled learning tools, gamification strategies, and digital certification/credentialing management
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
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