layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Service Desk Analyst
SunSource
Houston, TX 77044
Source: SunSource careers · View original posting
Employer job description
From SunSource's posting. “We” and “our” refer to the employer.
SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com
Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent.
- Steady Job History- (minimum 15 months experience with 1 employer)
- Technical Skills: Active Directory-
- Admin Experience is required
- Adding new users/computers
Passwords
Deleting users from AD
New hire account set up and de-provisioning experience.
- Office 365 Experience- Admin Experience is required
- Working knowledge with Teams, One Drive and Share point
- Should know how to assign the license and recapture licenses
- Setting up new printers/peripherals
- Installation/set up
Trouble shoot any issue.
- Experience with Print Server
- Setting up/troubleshoot Hardware
- Experience with installing Software
- Experience with 2 factor Authentication, preferably Okta
Setting up
Resetting Password
VPN/Wi-Fi
- Setting up VPN/ Wi-Fi
- Trouble shoot VPN/Wi-Fi issues
- Experience with ServiceDesk, preferably Jira
Open/modify/close Service requests.
Soft Skills: Multitasking
Work well under pressure.
Team player/ Work in a Team environment
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí
).
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